Monday, December 10, 2007

Apple Store Sucks.

About a month ago, I went into an Apple Store located in utah simply looking for a new power cord for my macbook.. After searching the store with my friend we were unable to find what I needed or anything similar to what I needed. I decided to do what any normal person would do, Find Help. Most all the employees were helping other customers, so I decided to just wait for one to open up. I stood near a couple of Guys and waited. After they were done and completed the transaction I stood there and looked like I needed help. I looked them in eye as they walked by and had an expression on my face as if to say " i have questions". I was passed over almost as if I wasn't even there. I decided to try again, after not being helped by 10 + employees who seemed to be helping the hot ladies or older people who look like they have money and would buy expensive things I hopped on a computer in store and looked online to see if Power Cords were even able to be purchased, which they were. I walked around the store one more time and wasn't helped and did Not find the power cord. I was mad and left and found the same power cord online for 30 dollars cheaper on amazon. More recently, I went into the store looking for an ipod touch as a present to someone. The store wasn't busy at all, 3/4's the employees were helping customers and the others were shooting the breeze. I decided to play with the ipods and iphone and wait for someone to approach me, nobody came, so I tried to find someone, Again, Employees walked right by me and talking with friends. I walked out of the store deciding I would buy one through target or bestbuy, but I was already there and I needed it then and now, I walked back in and after a few minutes finally found one person By himself and told him I needed an ipod and he helped me out. When the apple store first opened and I went in, I could not walk from station to station without being asked if I had questions, or needed help. Apple is Ridiculous and doesn't seem to care about all around customer service in any way, they care more about Making money by helping the older looking customers and the good looking ladies so they can flirt there way into a sale. Everyone should boycott apple. Linux does everything apple does and more. Apple is growing so fast they think they can do anything now. They have everyone on there knees for them and for no reason. Please help me get the word out and around. Thank you.